We Ship Silent Disco Gear to All 50 States!

FAQ

OUR EQUIPMENT

WHY DO YOUR HEADPHONES OFFER A BETTER SILENT DISCO EXPERIENCE?

The Party Headphones Silent Disco RF Headphone is a premium quality model that has superior sound quality, portability, and convenience. The rechargeable batteries offer 8-10 hours of non-stop fun to transport the system — and your party — anywhere.

HOW DOES THE PARTY HEADPHONES SYSTEM WORK? WHAT CAN I PLUG INTO?

Our plug-and-play system allows you to connect any electronic device with a headphone jack or audio input to the Party Headphones Transmitter. Connect DJ mixers, a laptop, iPod, iPad, a TV, or any other device with a play button to the transmitter to instantly start your party.

HOW MANY AUDIO CHANNELS DOES THE PARTY HEADPHONES SYSTEM OFFER?

The Party Headphones offers a two channels and three channel system! Ask your Customer Excitement specialist for more information!

WHAT IS THE WIRELESS RANGE OF THE PARTY HEADPHONES SILENT DISCO RF TRANSMITTER?

Our system can broadcast your playlist at a radius of up to 500 feet.

HOW LONG DO THE BATTERIES LAST?

Batteries last from 8-10 hours on a single charge. They also arrive to you fully charged for maintenance free fun!

OUR SERVICE

HOW DOES PARTY HEADPHONES OFFER A SUPERIOR SERVICE?

We specialize in providing our customers with everything they need to host silent disco events. This specialization has allowed us to streamline the rental process, ensure on-time shipping, and offer a 100% satisfaction guarantee!

WHEN DO I GET THE EQUIPMENT?

The equipment arrives 1-2 days before your event so you can get familiar with the setup and allows you to reach out if you have any last minute questions.

HOW DO I RETURN THE EQUIPMENT?

After the event, simply repack the equipment, place the included return-shipping label on the case, and call FedEx to schedule a pickup the day before the pick up is needed (1st business day after your event). You can also drop the gear off at a local FedEx location if that is easier. Please notify your Customer Excitement specialist when they are back into shipment.

WHAT HAPPENS IF HEADPHONES ARE LOST, DAMAGED, OR STOLEN?

We have a standard $37 replacement fee for headphones that go missing at the event. Replacement of a transmitter is $150.

HOW LONG DOES THE RENTAL LAST?

Our standard quote covers a single day event. For longer events, we offer consecutive-day pricing at an additional $3 per headphone for an additional day of use. The headphones arrive fully charged, with approximately 8 hours of battery life. We also have weekly and monthly rates available. All multi-day events will include charging equipment.

HOW DO I PAY?

We require a 50% deposit to secure a reservation. The remainder is required 7 days before the event date, prior to the equipment shipment. We accept PayPal and all major credit cards. We are more than willing to be flexible with these terms. Please notify your Customer Excitement specialist with questions.

DO YOU OFFER STAFFING FOR EVENTS?

We do not offer on-site support for equipment rentals, but we do provide customer support on the day of your event.